CANCELLATION/ AMENDMENT POLICY
All cancellations, additions and amendments must be made in writing. Cancellations/ amendments are subject to the following conditions:
1. 60 days prior to arrival the client has the right to cancel or amend the tour.
2. 45 days prior to arrival the client has the right to cancel 10% of the rooms being held up to that date without any cancellation fees being incurred. If, within less than 45 days of arrival, more than 10% of the allotment is cancelled 7 Passes Tented Camp the right to charge for all accommodation, meals and VAT for the period of stay
3. In circumstances where 7 Passes Tented Camp is in a position to accept another confirmed reservation, 7 Passes Tented Camp shall have the right to request the clent to confirm unsecured reservations not more than 60 days prior to the arrival of the proposed tour. The client shall, within 48 hours of the advice, then be required to confirm the reservation by payment of a 50% deposit or to cancel the tour altogether.
4. In the case of any refunds, there will be an admin. fee of 10% with a minimum of R150-00